Lentiamo Reviews

Ordered Raybans and they arrived exactly on time as per order- well packed and competitive price too! WIN-WIN !! Thanks

I have ordered my daily contact lenses for the first time on this platform on 05. July. After Ordering, they wrote me it is out if stock but it comes in less than two weeks, telling me that I get them before going to vacation! They wrote me the same thing over and over until I finally cancelled the purchase few days ago!! It was the first time I had such a bad experience in buying contact lenses in the last ten years!!! very disappointing!

they send you the wrong (different) item as they are out of stock of the one you ordered when you try to return it they just don't want you to return it even though you are covered by the 14 days consumer right
the phone line is always going to voice mail appalling service
i was a repeat customer ! not any more think before you order

Really excellent service. My second order had a problem, but they exchanged the incorrect box immediately. Customer service very friendly.

They've worked great for me for years! Fast shipping, no issues.

Dont buy here... they shipped the wrong linces. Cheaper models and did not even want to pay me the difference.. stay away!!!

Been using them to buy my contact lenses for several years now. Always delivered very promptly even if selecting the standard postal option. The freebies included with each order also very welcome. Thoroughly recommended

As a contact lens wearer for 30 years, I have bought from both Alensa.co.uk and Lentiamo.co.uk. I thought both were 5* as I'd never had a problem before. However when I did, it turns out Alensa's phone number does not work, their returns process is abysmal and I had to pay for return of faulty/fake lenses myself even though they admitted there was a problem with this batch/lot#. I also lost money on the exchange rate when finally refunded. Lentiamo.co.uk by contrast were brilliant for exact same issue (had sent me lenses from exact same batch - imo, likely counterfeit) and emailed a pre-paid label and were incredibly helpful and responsive. I'll be using them in the future.

Shockingly bad company!
I ordered lenses of 3.50 which were as near to my prescription of 3.25 as I could get but I couldn't see out of them. It was as if the lenses were of no strength.
I contacted the company straight away to complain that I was not given what I ordered but I was refused any refund or replacement lenses. Instead they offered me a reduction on a future order!
Do they honestly think I will be ordering from them again? No chance.
If you order from the company & get what you requested, great. However, if you need a refund / replacement, be prepared to be thoroughly disappointed

May I say what a wonderful online shop you are. I am really pleased and have just ordered my next load of lenses. Thank you again!
I shop online a lot and your customer service and ease of ordering is one of the best online. Such a delight to shop from you guys. Thank you for caring about your customers.You are totally 5 stars *****

Very poor service. Avoid. Placed an order and didn't received it so check on their website the delivery date was one month after placing the order! Email them to request a cancellation and was told they've sent lenses only for my one eye out which wasn't helping anyway, worse, those lenses never arrived. So emailed again to request a refund and eventually got refunded. A waste of time.

I've been buying contact lenses from Lentiamo for a while now and I would absolutely recommend them as the best out of all the companies I've tried. They sell all the quality brands at good prices and once you factor in the very reasonable delivery charge (or free over a certain spend) they offer the best value.
My main reason for recommending Lentiamo is their impeccable customer service. Everything is hassle-free, orders are dispatched on time, and they are always friendly and willing to help. Recently I had a problem with supply from the manufacturers and they kept me updated throughout the process. I asked if I could change my order so that I didn't run out of lenses, and they sorted it out for me immediately. I'm so impressed with the truly personal customer service and how helpful they've been - most other companies wouldn't go out of their way to ensure you get what you need on time. Lentiamo is the best company you could use for your contact lenses.

Perfect service, good price and fast delivery.

Best service ever very quick to deliver and respond

I have ordered my contact lenses twice now , very good prices half of what I paid in the opticians, fast delivery, .